FAQ
Your questions, our answers: guiding your stay at Hotel Aalders
Frequently Asked Questions
Does the hotel have a lift?
Yes, our lift reaches all floors and rooms. You won’t have to make use of any stairs if you make use of our lift.
Does the hotel have WiFi?
Yes, we offer free WiFi for all our guests!
Can i store my luggage at the hotel?
We are happy to store your luggage after check-out or early arrivals.
What time is check-in/check-out?
Check-in
Our check-in time is from 15:00. (3 PM).
The reception is open 24 hours and 7 days a week so you can check in anytime after the check-in time. However, if you arrive after 07:00 (7 AM) the next morning, please let us know.
As a small and bustling family hotel with 33 rooms, we regret that we cannot guarantee early check-in. However, we are always happy to store your luggage until your room is ready.
Check-out
Our check-out time is before 11:00 (11 AM).
As a small and bustling family hotel with 33 rooms, we regret that a late check-out is not possible. However, we can always store your luggage for the entire day, allowing you to explore Amsterdam on your last day!
Does the hotel have rooms for disabled guests?
Our hotel is situated in a monumental buidling from 1903, it is therefore unfortunately not possible to ensure accessability for disabled guests due to the narrow coridors and small rooms.
This also applies for (baby)strollers, walkers and similar resources.
Which payment methodes are accepted?
We accept the following methods of payment:
- Maestro
- Visa
- Mastercard
- American Express
- Diners Club
- Discovery Card
- JCB
- Cash
Please note that we are unable to accept paper bills of €200,- and €500,-
What is city tax?
You pay city tax in Amsterdam when you stay in a hotel but are not a resident of the municipality.
In Amsterdam, the citytax is 7% of your roomrate + €3,- per person, per night.
This amount will be added to your total invoice.
Do the rooms have air conditioning?
Unfortunately air conditioning units cannot be installed in the rooms due to the building's status as a monumental or historic structure.
Do the rooms have a fridge/mini bar?
No, our rooms are not equipped with a fridge/mini bar.
We can however store all your items in our hotel fridge for the duration of your stay!
What time is breakfast served?
Breakfast is served daily from 07:00 AM till 10:00 AM in our authentic breakfast room, located on the first floor of our hotel. The breakfast consists of a selection of buffet items, including: 3 types of cheeses, several meats, scrambled eggs, crispy bacon, croissants, pastries and many other tasty items to start your perfect day! For €15,00 per person you can enjoy our lovely breakfast. Children up to 2 years are free.
When was the hotel founded?
In September 1955 Jelle Aalders opened the doors of our warm & unique hotel in a residential home build in 1903.
Knowing that the Museum Quarter was one of the most beautiful area’s in Amsterdam, he decided it was the best place to welcome guests from all over the world for the most memorable stay in our lovely and vibrant city. 64 years later, the hotel is still run by the third and fourth generation to set forth his legacy. Read more about our rich history.
When do I need to pay for the accommodation?
When you have booked our Flexible Rate, you pay at arrival.
When you have booked our Non Refundable Rate, your creditcard will be charged when you make the booking for the total roomrate, including the 7% citytax + €3,- per person, per night.
Are the (Deluxe) Small Single Room and (Deluxe) Small Double Room small?
Yes.
As the roomtype suggests our (Deluxe) Small Single Rooms and (Deluxe) Small Double Rooms are, indeed, Small and might just be the coziest rooms you have stayed on.
Sizes
Our Deluxe Small Single Rooms and Small Single Rooms are 8 square meters with a single bed (90cm x 200cm)
Our Deluxe Small Double Rooms and Small Double Rooms are 12 square meters with a small double bed (140cm x 200cm).
These rooms are perfect for your holiday when you're planning to explore Amsterdam!
If you prefer a more spacious room and a bigger bed, we would like to suggest our Comfort Double Room or Deluxe Comfort Double Room. These roomtypes have a roomsurface of 18 square meters, with a kingsize bed (180cm x 200cm) and are more spacious than our (Deluxe) Small Single Room and (Deluxe) Small Double Room. Therefore, our Comfort Double Room and Deluxe Comfort Double Room are obviously the best choice for guests who wish a bit more comfort and for longer stays!
Do you have rooms located in a basement?
No, our hotel does not have rooms located in a basement.
What kind of beds do the rooms have?
Our hotel has 3 different bedtypes:
Single Beds: 90cm x 200cm (max. 1 person)
Double Bed: 140cm x 200cm (max. 2 persons)
Kingsize Double Bed: 180cm x 200cm (max. 2 persons)
Our roomtypes have the following bed types and number of beds:
Small Single Room 1x Single Bed
Small Double Room 1x Double Bed
Comfort Double Room 1x Kingsize Double Bed
Deluxe Small Single Room 1x Single Bed
Deluxe Small Double Room 1x Double Bed
Deluxe Comfort Double Room 1x Kingsize Double Bed
Triple Room 1x Kingsize Double Bed & 1x Single Bed
Family Room 2x Double Bed
Is it possible to prepare an extra bed in the room?
It is only possible* to place an extra bed in our Family Rooms. The costs of an extra bed are €40,- per night.
* Only one extra bed per Family Room is possible. Please contact us directly for availability and to reserve an extra bed for your stay at: info@hotelaalders.nl
Is it possible to prepare a baby cot in the room?
A baby cot is possible* in the following rooms: (Deluxe) Comfort Double Room, Triple Room and Family Room. The costs for a baby cot are €7,50 per night.
It is not possible to place a baby cot in our (Deluxe) Small Single Room or (Deluxe) Small Double Room, however children up to 2 years of age can sleep in the excisting beds for free!
* Only one babycot per room is possible. Please contact us directly for availability and to reserve a baby cot for your stay at: info@hotelaalders.nl
Are pets allowed in the hotel?
No, pets are not allowed in the hotel.
What is the smoking policy of Hotel Aalders?
Hotel Aalders is completely Non-Smoking.
How long is a representative at the front desk?
24 Hours a day!
Does the hotel have private parking?
The hotel does not have private parking. In the Museum District you have to pay from Monday through Saturday from 09:00 to 24:00 hours and on Sundays between 12:00 and 24:00 hours. Costs ; 1 hour €6,- or 24 hours €54,-.
Tickets can be purchased in the grey machines (with a blue box on top with white letter 'P') which can be found on the streets.
For more information click here.
What does it mean that Hotel Aalders is located in a Monumental building?
We are happy to let you know that Hotel Aalders is located in a quiet residential street in the heart of the Museum District.
We kindly ask you to keep in mind that our hotel is situated in a monumental building from 1902, which means it is not as isolated and soundproofed as modern buildings are these days.
Due to being a monumental- and former residential building, our hotel has a lot of unique nooks and crannies. This may includes: elevated bathrooms, raised step(s) and narrow corridors.
All our rooms are all unique in sizes and measurements.